Privacy Policy

Effective Date: 13-04-2026
Last Updated: 13-04-2026

At MindEdu, we value privacy, responsible data handling, and the trust placed in us by schools, educators, families, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, platform, and related services.

MindEdu is designed to support schools through a safe, structured, and non-diagnostic educational approach. We are committed to handling information with care, clarity, and professional responsibility.

1. Who We Are

MindEdu is an educational support platform developed to help schools strengthen early student support, improve internal visibility, and organize follow-up through structured tools and professional workflows.

2. Scope of This Policy

This Privacy Policy applies to:

visitors to the MindEdu website,
schools and professionals using the MindEdu platform,
individuals who contact us through forms, demo requests, or other communication channels,
information processed in connection with our educational support services.

This Privacy Policy does not replace any specific agreement, contract, or data processing arrangement entered into between MindEdu and a school or institutional client. Where a separate signed agreement applies, that agreement may govern certain aspects of data handling in the service relationship.

3. Information We May Collect

Depending on how MindEdu is used, we may collect the following categories of information:

A. Platform and Service Information

When schools use MindEdu, information processed through the platform may include:

school account information,
authorized user details,
student-related records entered by the school,
educational observations, notes, uploaded materials, or structured internal follow-up information,
usage logs and platform interaction data.

B. Technical Information

We may automatically collect limited technical and device-related information such as:

IP address,
browser type,
device type,
referring pages,
approximate location data,
pages viewed,
session activity,
cookie and consent preferences.

4. How We Use Information

We use information for legitimate educational, operational, and service-related purposes, including to:

provide and maintain the MindEdu website and platform,
respond to inquiries and demo requests,
create and manage school accounts,
support platform functionality and authorized user access,
improve platform performance, usability, and service quality,
maintain records, system security, and administrative documentation,
communicate updates, support information, or important service notices,
monitor usage patterns to improve the platform responsibly,
comply with legal, contractual, and operational obligations.

MindEdu’s outputs and internal platform tools are intended to support educational follow-up and professional visibility. They are not intended to provide clinical diagnosis or replace human professional judgment.

5. Legal and Institutional Basis for Processing

Where MindEdu works with schools, data may be processed:

to provide agreed services to the school,
to support legitimate educational and administrative functions,
based on consent where applicable,
as otherwise permitted or required under applicable laws, school policies, or contractual arrangements.

Schools using MindEdu are responsible for ensuring that their use of the platform aligns with their internal policies, parent communications, consent practices where required, and applicable laws governing student-related information.

6. School Responsibility and Authorized Use

MindEdu is intended for authorized institutional use. Schools are responsible for:

determining what information is entered into the platform,
ensuring appropriate permissions and internal governance,
assigning qualified and authorized professionals to review and interpret platform outputs,
ensuring that information is used responsibly within the school context.

MindEdu does not require that its outputs be used as the sole basis for medical, legal, disciplinary, or other high-stakes decisions.

7. Children’s Information

MindEdu is built to support schools in matters related to student support. Because schools may use the platform in relation to student records or student-related observations, protection of children’s information is especially important.

Where student-related information is processed through MindEdu:

such processing is intended to occur through authorized school use,
the school remains responsible for ensuring lawful and appropriate collection and submission of such information,
MindEdu handles such information in line with service delivery, security practices, and applicable agreements.

We do not intentionally collect personal information directly from children through the public website for general marketing purposes.

8. Cookies and Similar Technologies

MindEdu may use cookies and similar technologies to:

keep the website functioning properly,
remember consent choices,
understand website usage,
improve performance and user experience,
support analytics and service improvement where enabled.

Where applicable, users may manage cookie preferences through our consent tools. Essential cookies may remain active where necessary for core website operation.

9. Sharing of Information

We do not sell personal information. We may share information only where necessary and appropriate, including with:

authorized school users and institutional administrators,
trusted service providers that support hosting, communications, analytics, security, or technical infrastructure,
professional advisors where reasonably necessary,
regulatory or legal authorities when required by law or to protect rights, safety, or operations,
other parties as directed by the school or user, where applicable.

Any such sharing is limited to what is reasonably necessary for service delivery, operational support, security, legal compliance, or authorized institutional use.

10. Data Security

We take reasonable technical and organizational measures to help protect information from unauthorized access, misuse, loss, alteration, or disclosure. These measures may include:

access controls,
authentication protections,
administrative restrictions,
secure hosting practices,
logging and monitoring,
reasonable safeguards appropriate to the nature of the service.

However, no method of transmission or storage is completely risk-free, and absolute security cannot be guaranteed.

11. Data Retention

We retain information only for as long as reasonably necessary for:

the purposes described in this Privacy Policy,
service delivery and account administration,
security, documentation, and internal recordkeeping,
contractual and legal obligations,
dispute prevention or resolution where appropriate.

Retention periods may vary depending on the nature of the information, the school relationship, applicable agreements, and operational needs.

12. International Data Transfers

Because MindEdu may work with schools, users, or service providers across different countries, information may be stored or processed outside the user’s immediate jurisdiction. Where this occurs, we take reasonable steps to support responsible handling and protection of information in line with applicable obligations and contractual arrangements.

13. Your Rights and Choices

Depending on the applicable laws and the nature of the relationship with MindEdu, individuals or institutions may have rights relating to personal information, including rights to:

request access,
request correction,
request deletion where appropriate,
object to certain processing,
request restriction of certain uses,
withdraw consent where consent is the basis of processing,
make a complaint to a relevant authority where applicable.

Where data is submitted and controlled by a school, requests relating to student or school-managed records may need to be directed first to the relevant school or institution.

14. Third-Party Links and Services

Our website or platform may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices of those external services. Users should review their privacy policies separately.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, practices, operational needs, or legal requirements. The updated version will be posted on this page with a revised effective date.

16. Contact Us

If you have questions about this Privacy Policy or would like to contact us regarding privacy matters, please contact:

MindEdu
Email: iaa@iacademyap.com
Address: International Academy of Achievement Psychology

Level 3 & 4 Wisma Suria .

Jalan Teknokrat 6, Cyber 5. 63000, Cyberjaya , Selangor, Malaysia.
Website: iacademyap.com

MindEdu is a non-diagnostic educational support platform. Its tools and outputs are intended to support structured visibility and professional educational follow-up within schools and should not be treated as clinical diagnosis or used as the sole basis for high-stakes decisions.